How to Ask the Right Interview Questions

Hiring the right candidate can feel like navigating a maze. With every turn, there’s potential for finding the perfect match or hitting a dead end. One of the most effective tools to guide employers through this process is the behavioral assessment. By leveraging insights from these assessments, hiring managers can formulate targeted questions that delve deep into a candidate’s potential fit for a role. Here’s how.

Understanding Behavioral Assessments

Behavioral assessments are designed to evaluate an individual’s typical behavior, traits, and work style. These assessments often include questionnaires that measure various attributes such as problem-solving skills, interpersonal abilities, stress management, and leadership potential. The results provide a comprehensive profile of the candidate, highlighting strengths and areas for development.

Why Behavioral Assessments Matter

  1. Predicting Job Performance: Behavioral traits are strong predictors of how someone will perform in a job. For example, a high score in conscientiousness often correlates with attention to detail and reliability.
  2. Cultural Fit: Beyond skills and experience, how a candidate meshes with a company’s culture can determine their success. Assessments reveal traits that align with the organizational values and work environment.
  3. Targeted Interview Questions: With a detailed behavioral profile in hand, interviewers can ask questions that specifically address key traits, making the interview process more insightful and productive.

Crafting the Right Questions

Once the behavioral assessment results are in, here’s how to use them to tailor your interview questions:

  1. Identify Key Traits: Focus on the traits that are most critical for the role. For a leadership position, you might prioritize decisiveness and influence. For a customer service role, empathy and communication skills might be more important.
  2. Develop Scenario-Based Questions: These questions ask candidates to describe how they have handled situations in the past, providing insight into how they might behave in similar circumstances in the future. For instance, if the assessment highlights problem-solving skills, you could ask:
  • “Can you describe a time when you had to solve a complex problem at work? What steps did you take and what was the outcome?”
  1. Explore Motivational Fit: Understanding what drives a candidate is crucial for long-term engagement. Use the assessment insights to ask questions like:
  • “What aspects of your work are you most passionate about, and how does that align with our company’s mission and values?”
  1. Address Potential Red Flags: If the assessment indicates potential challenges, such as a tendency to struggle under pressure, formulate questions to explore these areas further:
  • “Can you tell me about a time when you had to work under a tight deadline? How did you handle the pressure and ensure the quality of your work?”
  1. Assess Team Dynamics: For roles requiring significant teamwork, focus on interpersonal skills:
  • “Describe a successful team project you were part of. What was your role, and how did you contribute to the team’s success?”

Benefits of Behavioral-Based Interviewing

Enhanced Objectivity: By grounding interview questions in behavioral data, you reduce biases and subjectivity, leading to fairer evaluations.

Deeper Insights: Tailored questions help uncover how candidates have behaved in real-world situations, providing a clearer picture of their capabilities and fit.

Improved Hiring Accuracy: Combining assessment data with targeted interview questions results in better predictions of job performance and cultural fit, leading to more successful hires.

Better Candidate Experience: Candidates appreciate interviews that feel relevant and insightful, improving their perception of your organization.

Conclusion

Behavioral assessments are more than just another step in the hiring process; they are a strategic tool that transforms how interviews are conducted. By harnessing the power of these assessments, hiring managers can ask the right questions, leading to better hiring decisions and, ultimately, a more dynamic and effective workforce. So, next time you’re preparing for an interview, let the insights from behavioral assessments guide you in crafting questions that reveal the true potential of your candidates.