Recognizing & Avoiding Toxic Positivity

While positivity in the workplace has proven benefits, such as increased productivity and creativity, there’s a darker side when it’s used excessively or inappropriately. Here are three red flags that indicate a leader might be practicing toxic positivity:

  1. Surrounding Themselves with Yes People
    Leaders who don’t tolerate dissent and fill their teams with people who only agree with them create a dangerous echo chamber. This has been most evident with various sales leaders I’ve worked with, whose teams always over promised and under delivered, blinded by unrealistic optimism.
  2. Excessive Praise as Manipulation
    Leaders may use praise to manipulate team members into taking on impossible tasks. For instance, they may say, “You’re the only person who can do this,” to guilt someone into overworking, even when the task is unfeasible.
  3. Demanding Constant Happiness
    Expecting employees to be perpetually happy, regardless of external stresses or personal issues, is another sign of toxic positivity. Genuine leaders understand that it’s unrealistic to demand constant smiles and instead support their team through tough times.

Striking a Balance: Optimism with Realism

A good leader balances optimism with realism. They acknowledge challenges, engage in problem-solving, and are open to feedback. They recognize that sometimes, failure is part of the process and an opportunity for learning and growth.

For employees, it’s crucial to set boundaries and seek support if faced with a toxic positive leader. Compare the goals set by leadership to actual business constraints to maintain realistic expectations and avoid burnout.

Toxic positivity can show up when leaders downplay or dismiss harmful behaviors like nepotism and bullying that create a negative work environment. Those in power often do this by making jokes about these behaviors and offering insincere positive comments to cover.

Ultimately, while positivity is a powerful tool, it must be grounded in reality to truly benefit both the individual and the organization.